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Frequently Asked Questions

USA: We estimate orders to arrive within 1-2 weeks from the date of purchase. We try our best to expedite every order that comes in.

1.) Close up time! Be sure your pet's photo is taken in a well lit area. 2.) Close up and head on, showing as much of the ears, head, neck, and chest as possible. This will allow us to get a good crop of your pets face. 3.) Avoid overhead, overly filtered or blurry photos. *We are typically unable to illustrate photos of your pet lying down. Review our Image Guidelines for more information.*

Yes,our portraits, cases, greeting cards, and mugs can have up to 3 pets.

We create portraits for unique pets around the world. From cute bunnies to sea lions. Odds are, if it's an animal, we will create a custom portrait for you.

No, unfortunately we are not able to offer gift wrapping at this time. Sorry about that!

Reach out to us ASAP - pawshapedgifts@gmail.com or Instagram - @pawshaped.shop to get a faster response *we usually respond in 24hrs. or less*

Unlike others, we send you a draft first until you are happy with the final product!

Email: pawshapedgifts@gmail.com Instagram: @pawshaped.shop to get a faster response. We usually respond in 24hrs. or less*